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Folders

Viewing Folders

You can view all stored messages, new and old, in Folders.

1. From your INBOX, click Folders in the top navigation bar.
2. All of your folders will be listed.
3. To view a particular folder, click on the name of that folder.

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Creating Folders

If you have specific emails that you wish to save in a separate folder, you can create a new folder.

1. From your INBOX, click Folders in the top navigation bar.
2. From the Choose Action drop-down menu, select Create Folder.
3. An Explorer User Prompt box will appear. Enter the name for your new folder, and click OK.
4. Your new folder will appear in the list of folders under Folder Navigator.
5. To divert emails of a specific type into a folder of your choosing, see Filters.

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Renaming Folders

1. From your INBOX, click Folders in the top navigation bar.
2. Click on the box beside the name of the folder you wish to change.
3. From the Choose Action drop-down menu, select Rename Folder.
4. An Explorer User Prompt box will appear. Enter the new name for your folder, and click OK.
5. Your renamed folder will appear in the list of folders under Folder Navigator.

Deleting Folders

1. From your INBOX, click Folders in the top navigation bar.
2. Click on the box beside the name of the folder you wish to delete.
3. From the Choose Action drop-down menu, select Delete Folder.
4. A confirmation prompt will appear. Click OK to delete the folder.
5. A second confirmation will appear. Click OK to delete the folder.

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Checking Folders for New Mail

1. From your INBOX, click Folders in the top navigation bar.
2. Click on the box beside the name of the folder you wish to check for new emails.
3. From the Choose Action drop-down menu, select Check Folder(s) for New Mail.
4. If you have new mail in that folder, the number of new emails will appear under the envelope icon to the right of the folder name,
5. Click on the folder name to view the messages in that folder.

Downloading Folders

You can save an entire folder on your computer's hard drive to save space on your email account.

1. From your INBOX, click Folders in the top navigation bar.
2. Click on the box beside the name of the folder you wish to download.
3. From the Choose Action drop-down menu, select Download Folder.
4. A continue prompt will appear. Click OK.
5. A File Download prompt will appear. Choose Save this file to disk, and click OK.
6. Select the file on your computer where you wish to save the folder, and click Save.

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Emptying Folders

When a folder gets full, you can delete all the contents of that folder. If the information in that folder is important, make sure that you download [anchor link to "Downloading Folders" chapter] the contents of the folder to your computer's hard drive.

1. From your INBOX, click Folders in the top navigation bar.
2. Click on the box beside the name of the folder you wish to download.
3. From the Choose Action drop-down menu, select Empty Folder(s).
4. A confirmation prompt will appear. Click OK.

Searching Folders

If you have stored an email but cannot remember where you put it, you can search any and all folders to find it.

1. From your INBOX, click Search in the top navigation bar.
2. Message Fields - Enter the keywords in the appropriate fields for the email you want to find.
3. Message flags -Select the types of email messages you wish to search.
4. Message folders - Select the folders you wish to search. To search all, choose Select all.
5. Click the Search button.
6. The emails matching your search will appear. Click on the Subject line of any email you wish to view.

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