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Managing Groups

You can create and manage groups for your members (i.e., agents, support staff, teams, etc.).

1. From the home page, click Manage This Site.
2. Click on Manage groups.
3. Click add group.
4. Group Name - Enter the name of a group.
5. Group Members - The box on the right contains the names of all the members of your weboffice. Highlight any of the names you want to belong to the group you are creating, and click <<Add. If you wish to remove a member from a group, highlight the name in the left-hand box, and click Remove>>.
6. When you finish with that group, click save. Or if you want to add another group, click save & add another, and repeat steps #4-6.
7. To add or remove members of an existing group - Click the pencil icon beside the group to which you want to add members. Add or remove the names, and then, click save.
8. To delete a group - Click the trashcan icon beside the group you want to delete, and then, click yes.
9. After you have created, edited, and saved all the groups for your weboffice for the time being, click done.

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