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Edit Auto Responders

An Auto Responder on your KW Agent Website is an automatic email notification to anyone who has filled out a form on your Agent Website requesting help or more information. It notifies the visitors that you have received their message. You can use this section to set your visitors- expectations about your response time to their request, your expertise in a particular area, etc.

You can also customize your auto response based on which form the visitor has completed. For a visitor who fills out your relocation form, the auto response might say:

"Thank you for your interest in Shady Grove! We-re pleased you-ll become our new neighbor. I will send you a relocation packet in the next 24 hours, so you can find out all that our town has to offer! In the meantime, if you need anything please contact me at 606-555-1234. Enjoy your day! Arthur O-Connell."

Or you might include an auto response for a home seller that says:

"Thanks for the opportunity to earn your business! I will contact you to schedule a time that is convenient for you to discuss your interest in listing your home for sale. If you need to reach me sooner, please call 606-555-1234. Talk to you soon, Arthur O-Connell."

  1. Click Edit Auto Responders in the left-hand navigation bar.
  2. If you click on the title of each form, in the left-hand column, a window opens with the exact form on your KW Agent Website for which you are typing an auto response.
  3. In the field to the right of the form name, type an auto response that you would like a site visitor to receive as soon as he or she requests additional help or information from you. You can copy the auto response for each form, or you can customize each auto response.
  4. After you have finished entering your auto responses, click Submit .

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