FAQs
What is the difference
between "saving" my goals and "submitting" my goals?
The Save features saves
your work in progress in your local machine. This allows you to
complete the task over several sessions. Saved work is only accessible
to you. The Submit feature sends finished work to our KWRI database.
Submitted work is available to MCAs, Team Leaders, Operating Principals,
and Regional Directors affiliated with your office.
Why am I having
trouble submitting my goals?
Goals cannot be submitted
until all blank fields have been filled (even with zeros, if necessary).
Goal Entry will NOT accept special characters (such as $ or ,
or), negative numbers, decimals or fractions.
I've accessed Goal
Entry & Reporting in the past, so why does it keep sending me
back to the login screen today?
Chances
are you have the maximum number of "cookies" your browser can
store. To clear the old cookies from your browsers memory: Open
Internet Explorer; select Internet Options from the Tools menu
at the top of the window; and click the Delete Cookies button.
Why can't I print
Reports in Goal Entry & Reporting?
Internet Explorer needs
the latest version of Adobe Acrobat ® to display and print
the reports. You can download a free copy of Acrobat Reader at
http://www.adobe.com/products/acrobat/readstep.html
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